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Terms & Conditions

These terms and conditions ("Terms") govern your use of the Samraj Technologies Limited e-commerce website ("samraj.tech"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Account Creation You may be required to create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account information and for any activity that occurs under your account. Samraj Technologies Limited reserves the right to suspend or terminate your account at any time, at its sole discretion.

2. Purchases By making a purchase through the Website, you agree to pay the specified price for the product(s) and any applicable taxes or shipping fees. All purchases are subject to availability. Samraj Technologies Limited reserves the right to cancel or refuse any order at its sole discretion.

3. Shipping, Returns, Refunds, and Warranties

  • Shipping: We aim to dispatch orders promptly, but delivery times may vary.

  • Returns: You may return products within 30 days of purchase for a refund or exchange, subject to our return policy.

  • Refunds: Refunds will be issued on a case-by-case basis. Contact customer support for assistance.

  • Warranty: All products come with a one-year warranty against defects in materials and workmanship.

4. Collection and Use of Personal Information We collect personal information, such as names, email addresses, phone numbers, payment information, and addresses, to process orders and provide customer support. Your information is stored securely and used in accordance with our Privacy Policy.

5. Restrictions The Website is intended for use within the territorial borders of the United Kingdom. Users outside of this jurisdiction may not be able to access certain features or make purchases.

6. Legal Compliance Samraj Technologies Limited is committed to complying with applicable laws and regulations, including GDPR (General Data Protection Regulation). For more information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.

7. Changes to Terms We reserve the right to modify or update these Terms at any time. It is your responsibility to review these Terms periodically for changes. Your continued use of the Website after any modifications indicates your acceptance of the updated Terms.

8. Contact Us If you have any questions or concerns about these Terms, please contact us at connect@samraj.tech.

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