Return Period:
Customers may return Malli Smart Bulbs within 30 days of purchase for a full refund, provided the product is in its original packaging and in like-new condition.

Return Process:
To initiate a return, contact Samraj Technologies Customer Support to receive a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted. The product must be returned in its original packaging, including all accessories, and must be in like-new condition.

Refunds:
Upon receipt and inspection of the returned product, Samraj Technologies will issue a refund for the purchase price of the product. Shipping and handling fees are non-refundable. Refunds will be processed to the original method of payment within 10 business days.

Non-Returnable Items:
Products not in their original packaging, missing accessories, or damaged due to improper handling are not eligible for return. Additionally, any products marked as "final sale" at the time of purchase are non-returnable.

Exchanges:
Samraj Technologies does not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order for the desired product.